Konami has released a full public apology to Xbox 360 PES 2014 players who have been experiencing many game issues since the game launched on September 20th. Konami Digital Entertainment President Shinji Hirano posted the below apology and statement on their website:
“We would like to apologise to any users who have been unable to enjoy PES2014 online and would like to reassure fans we’ll be fixing the issue as quickly as possible. In the meantime we’re setting up a special section on the PES2014 site to keep users up to date on issues, feedback and general help with the product. Our customer support team is also providing as much personal support as possible”.
Speaking about which issues they are looking to address, Konami has stated – At present, users receive a ‘Download File is Broken’ message when trying to implement Data Pack 1.00 having installed Patch 1.01. KONAMI is dedicated to providing the best possible gameplay experience to its users, and is working closely with Microsoft to solve the issue.
For players wanting to follow up Konami has provided this Progress Update URL