Xbox One – Microsoft’s Marc Witten Says Xbox One Update Will Address User Feedback

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Since the Xbox One launch on November 22nd, there have been many user complaints over certain features the Xbox One offers. Now for the first time in an interview with Engadget, Xbox Chief Product Office Marc Whitten has confirmed that user feedback is to be addressed in a system update coming soon.

“The feedback we’ve gotten is pretty valid; some of the social stuff is hidden or harder to use than it was on the Xbox 360. So you’re gonna see us come out with an update where, well, we’re going to fix those things. As a person who’s been pretty involved in building Xbox Live for the last decade, I take it pretty seriously when people say it’s harder to get into a party, and the defaults aren’t right, and I don’t like the model. So what I’m trying to do with the team is kind of theme some stuff up. Let’s take an update and really go through a big list of what we’re hearing from customers, what we know is broken with the architecture, areas that we want to improve or complete. I think that’s a theme you’ll really see us push on — that Live experience.”

When it came to the Game Streaming feature talked about in the run up to Xbox One launch, Marc Whitten suggests that the first we will see this potentially launching will be this years E3: “This is not 100 percent, but my general strategy at E3 is to talk about things that are gonna happen from that E3 to the next E3. So, we are not yet to the next E3,”

The news of the update will come as happy news to those who have encountered features that come across as over complicated and troublesome compared with the Xbox 360, and with the promise that system updates will be more frequent for the Xbox One then the 360, there is hope that the long list of issues will be addressed quite quickly into 2014.

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