[Updated – FIXED] Xbox Preview Participants – Factory Reset Warning

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Xbox One Preview Testers, please take note that the latest and most recent dash download has a glitch that will factory reset your console and remove all of your games from the HDD. This bastard of an issue will have you seething with gritted teeth!

Microsoft has said in an official statement:

Due to an unforeseen issue with our update system, if when powering on your Xbox One console you are asked to download a system update, please decline it. By declining the update you will go off-line and not be factory reset. Please leave your console powered on until further notice.

We’ve identified an issue that could cause a small sub-set of consoles enrolled in Public Preview to factory reset after downloading the latest system update (deleting all local hard drive content). Note that a factory reset does not impact profile settings or game saves (which are synced to our servers when you connect to Xbox Live), or content stored on an external hard drive. For now, please decline the system update until we can address this issue on our end.

Please remember that declining the update will disconnect your Xbox One from Xbox LIVE and will not be able to play online. We do not yet know when a fixed update will be released, but I am sure MS will not hold back long!

Source: WPCentral

Founder of ThisisXbox.com (owner from 2010 - 2014), now writer and reviewer with an interest in writing thriller fiction. Two addictions; Diet Coke and Call of Duty. All views expressed everywhere are my own and not that of my employer!
  • Damn. Not cool.

  • I know… I have not got this update (I dont think) or well… if I have I haven’t been reset

  • Omar

    This is old and was fixed last night. Why are u reporting something as. current news after its been resolved?

  • Omar

    This was reported last night and fixed within a couple hours. Bad they’re reporting old news.

  • Israel Lopez

    Why use that word on the title of an article?

  • give me the link stating it is fixed. Everybody gets the update at different times, considering this was just last night that is still current.

    I owe you no explanation

  • Omar

    Actually, I don’t owe u one either. My source was the same as urs. WP Central posted the Fixed update just hours after they reported the problem. The thing is, ur the one who wrote the article and I just happened to keep up with the news a bit faster than u this time. No big deal and no need to get angry about it either. Besides, u updated ur article to reflect that.